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RETURNS + EXCHANGES

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RETURN

We want you to be thrilled with your purchase. However if you need to return an item, we are here to help.

Our return policy gives you 14 business days to return or exchange an item from the date you received. If we made a mistake or the item arrived defective, please contact us here and we’ll make things right.

Once your items are received at our office, you'll get your refund typically within 48 hours.

Please send your returns to:

Beadspoint, Inc.
Attn. Return Dept.
12005 Ford Road
Suite 500
Dallas, TX-75234

The following items are not eligible for returns:

  1. Custom Orders.
  2. Sold-by-the-foot items, such as chain, wires, and leather cords.
  3. Diamond Jewelry, such as rings, bangles, earrings & necklaces are non-refundable due to the nature of the item.
  4. Beadspoint.com gift cards.
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