To return or exchange an item please follow the steps below:
1. Include a copy of the invoice or confirmation email from your order.
Please see our Returns & Exchanges page for directions on how to return your item(s) back.
Please contact our Customer Service Representative at 972.484.3800 or e-mail us at firstname.lastname@example.org. We will refund you the first class shipping postage and you can return the damaged item to us. We will also send your replacement item right away.
Mail your return to:
Attn. Return Dept.
12005 Ford Road
Once your return is received, your new item(s) will be shipped out at no additional cost or your refund will be issued.